Thank you for choosing Bowskin. we never want you to feel left out or alone in your projects, or wondering when your order will arive. For help , when you need it, please call us any time (dont worry, you will ALWAYS get a live knowlegable person, unless the machines are running, and we cannot hear the phone :) ). we may be a small company and if we dont answer right away, we will ALWAYS return your call, text, message, letters, and emails ASAP! It is the customers that make this company.